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Protection1

A Personalized Workspace for Customer Service Reps & B2B Software

Project Type: UI Design

Hot on the heels after designing their new eSuite security software, I was tasked by Protection 1 to revamp their customer service dashboard. Working with a UX lead, I designed a new interface that was not only easy on the eyes but allows their reps to personalize their workspace, creating a user experience that is tailored to their interests. User testing resulted in high marks overall, and users were particularly happy with the generous use of white space and customizable banner image.

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Project Type: UI Design

Protection 1’s eSuite portal is a business security system that allows their customers to manage hundreds of locations’ security data. With a streamlined user experience in place, I art directed and designed a more modern interface that managed to turn data into actionable, useful information that meets their customers’ evolving needs. This next generation account management tool sports a highly intuitive and branded interface design that helps multi-location customers view activity and trends in their security systems.

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